Both business staff and customers can scan the stick-on
"Customer Service Tags" with any
smartphone
to instantly see last service date and services rendered, who service
was done by, service history, appointments that have been set for
future services and much more. Stick-on Tags can be placed on
desktop and laptop computers by computer service companies, on car
windshields by automotive repair and other types of service shops, and also on
medical and other cards by healthcare and other service providers. Customers can also place tags on their personal
Customer Service Cards. Automatic
email reminder messages can be sent for delivery on any
future date and time.
The simple act of a customer reminder - contacting a customer the day
before appointments, has been found to decrease customer missed
appointments by over
50%. Customer services also
vary according to individual customer needs. Therefore,
Customer Profiles can be
customized to fit service frequency choices, desired service
levels and other customer preferences.